HOW TO BOOK

We’re an itty bitty boutique studio, so seats and scheds fill up fast—like, two to three weeks in advance (When we haven’t been in the midst of a pandemic!).

_______WE HAVE MOVED TO ONLINE BOOKING ONLY_______

What does this mean? We will no longer be scheduling appointments by phone. All booking will be done through our online booking system and questions about booking will be answered by emailing Hello@headchop.com

Snag your spot by clicking the Book Now button… and don’t forget to check out our services here!

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YOUR ARRIVAL

We ask that everyone arrives 5-10 minutes early. Upon arriving you will meet our intercom system! Pressing the call button of your stylist will alert them of your arrival, and they will come to take your temperature and check you in. Anyone with a temperature of 99.1 F or above will be rescheduled. In the case that you are early, and our studio is at capacity, you may be asked to wait outside until the studio is safe to accept you in. If you must wait outside please be aware of other guests who need to notify the studio of their arrival, and practice social distancing. If someone is already at the door please wait at the top of the stairs until they have been checked in or given you space to use the intercom.

_______WHAT YOU CAN EXPECT_______

There will be hand sanitizer available immediately upon entering the studio as well as at your stylists work area.

Our stylists will wash their hands, sanitize their workstation, chair, tools, and all communal surfaces before and after every guest seen. This is for your safety and theirs.

All stylists will be wearing face masks for the entire appointment with you, and all gloves used during your services will be disposable, ensuring no cross contamination of any kind.

Our stylist will monitor their health daily and undergo temperature checks when entering the studio. If any symptoms arise they will not enter the studio, and we will reschedule your appointment for another time for your safety. We ask the same of you in monitoring your own health as your appointment approaches.

WALK-INS

Alas, the days of walk-ins are over for now. We are an appointment only studio, and with safety at the height of our concern we only allow those with booked appointments into the studio.

What can you do?!? You can follow us on Instagram @headchopstudio to keep up with day of appointment openings that may arise! Turning on our post notifications will alert you when we make announcements.

Headchop Hair Studio Williamsburg Brooklyn

BEFORE YOU ARRIVE

Things to put in your noggin…

Rushing through an appointment is not an option for us, so we strongly suggest you arrive about 5 – 10 minutes early. If you’re more than 5 minutes late, there is a HIGH chance we might have to reschedule your appointment altogether resulting in a 50% charge of your scheduled service, which would be no bueno. We understand this is a tight window, but everyone’s appointment is important, and we have to respect everyones time. With new cleaning procedure and precautions taken to insure all of our health and safety, the studio is operating at half it’s usual capacity. This means that the time you book is now more valuable than ever! Missing an appointment due to late arrival is unfair for EVERYONE involved including your stylist and their valuable time.

We do ~dry~ chops, so please come to your appointment with dry, fresh, and tangle-free hair.

If your hair is curly or wavy keep your curls intact, and if it’s super straight have it down and detangled – in other words, keep things natural! Otherwise we might have to reschedule your appointment– a bummer for you and us both!

CANCELLATION & LATENESS POLICY

We lovingly ask that all changes or cancellations be made 24 hours prior to your appointment time.

We do keep credit card information on-file for all services booked at the salon. Cancellations or reschedules made after the 24 hour time frame are subject to a fee of 50% as well as missing your appointment due to lateness. Refund requests are at management’s discretion.

Clients that do not call and do not show up to an appointment will be required to leave a 50% deposit for any future booking, which will be non-refundable in the event of a cancelation within the 24 hour time frame.

IS YOUR CARD SECURE?

Heck yeah, Baby! Our booking system uses an SSL encryption system that is PCI compliant, as all banks require. Through this system your card information is saved directly though your bank outside of our booking program.

Headchop Hair Studio Williamsburg Brooklyn